In this unprecedented time of COVID-19, we continue to keep your safety and health at the forefront – so all of us have clean water for drinking, washing our hands, and helping prevent the spread of the coronavirus.
Are you a resident in Washington County who has been impacted by COVID-19 and needs help paying your water, sewer and stormwater utility bill? Utility relief assistance is now available for charges from March 1, 2020, through December 30, 2020, for eligible accounts. To learn more and request an application, call Community Action at 503.615.0771 or visit caowash.org.
Due to the financial stress many families and businesses are feeling from the COVID-19 pandemic, Clean Water Services is holding sanitary sewer and surface water management rates at their current levels through 2020. Rates and fees will be reevaluated in December 2020 and increases may occur based on the economic recovery of our region. We will manage our budget by prioritizing and sequencing planned capital and operating investments.
During Washington County’s state of emergency, Clean Water Services will not assess late fees on sewer and surface water charges. Please contact your drinking water provider for more information on their service.
Public health and clean water go hand-in-hand, especially in today's COVID crisis. Clean Water Services is collaborating on multiple research projects to track COVID-19 in sewage to help public health officials detect the presence and scope of the virus in a community. Using new analytical techniques, researchers are able to find evidence of the virus at the neighborhood scale, which could provide an early warning sign of the virus in a community.
As we take measures to protect the health of our community, we encourage you to do your part:
If you have additional questions, please contact us. Stay tuned to this page for updates.
Everything we do at Clean Water Services aims to protect public health, while enhancing the natural environment of the Tualatin River Watershed. Combining science and nature, we work in partnership with others to safeguard the river's health and vitality, ensure the economic success of our region, and protect public health for more than 600,000 people in urban Washington County. Although Clean Water Services maintains a close working relationship with Washington County government, it is separately managed and financed.
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Government & Public Affairs Director
Clean Water Services